Reservation Policies

A. For Room Reservations

Individual Reservations

Confirmation for the reservation would only be given on the basis of a valid credit card. Requests for specific bed types and smoking preferences will be accommodated, based on availability on arrival at the hotel.

Cancellation and amendment policy
Cancellations/amendments made after 12 noon, 3 days prior to the check-in date: One night's room rate will be charged to the guest's credit card.

No shows and early check-outs will be charged one night's room rate to the credit card used to guarantee the reservation.

For Groups of 5 Rooms or More

Confirmation for the reservation would only be given on the basis of a valid credit card.

In case of a no-show or cancellation/amendment of the conference/group (in part or full), within 15 days or less from the date of check-in, a retention charge will be levied. The retention charge will be calculated as follows: # of rooms being cancelled/no-shows X 1 night X applicable daily rate per room for the conference/group.  In addition, should any participants check-out early, retention will be charged for those nights booked, now being released due to the early check-out.

B. For Conference Room Reservations

In case there is any no-show or a cancellation/amendment (in part or full), within 7 days or less from the date of the conference/event, a cancellation charge, of 50% of the total billing i.e. 50% of {number of people X applicable per head rate}, will be levied.

C. For Restaurant Reservations (10 people or more)

In case there is any no-show or a cancellation/amendment (in part or full), within 48 hours or less from the date of the reservation, a cancellation charge, of 50% of the total billing i.e. 50% of {number of people X applicable per head rate}, will be levied.